Ciazcon Consulting
Description
Currently we are searching for a Call Centre Agent for Johannesburg, South Africa.
Responsibilities of this Post:
- Answering incoming calls from customers in a professional and courteous manner.
- Collaborating with team members to ensure customer satisfaction.
- Providing information, assistance, and solutions to customer inquiries.
- Resolving customer issues efficiently and effectively.
- Documenting customer interactions accurately in our system.
Requirements of this Post:
- Matric with two years Call Centre experience.
- Good communication skills, both verbal and written.
- Strong problem solving abilities and attention to detail.
- Ability to multitask and work well under pressure.